Refund Policy
Last Updated: 9 June 2026
🚨 No Refund Policy
LexDrafter, operated by Expert Jurist LLP, provides digital legal document generation services. Due to the digital nature of our products and instant delivery mechanism, all sales are final and no refunds are applicable once products are downloaded and/or received via email.
1. Digital Product Nature
Our services are exclusively digital in nature, which means:
- Instant DeliveryDocuments are generated and delivered immediately upon successful payment
- Digital FormatAll products are delivered electronically via download or email
- Immediate AccessUsers gain instant access to generated legal documents
- No Physical ProductsNo tangible goods are shipped or delivered
- Intellectual PropertyDigital documents contain valuable legal templates and content
2. No Refund Policy - Strict Enforcement
IMPORTANT: Refunds are NOT available in any of the following circumstances:
3. Technical Support Alternative
Instead of refunds, we provide comprehensive technical support:
- ✓Issue Resolution: Technical problems with document download or access
- ✓Format Assistance: Help with document formatting or compatibility issues
- ✓Platform Support: Guidance on using LexDrafter platform features
- ✓Re-delivery: Re-sending documents if email delivery fails
- ✓Account Issues: Resolving login or account access problems
For Technical Support:
- Emaillexdrafter@expertjurist.com
- Response Time24-48 business hours
4. Contact Information
Expert Jurist LLP
LexDrafter
Important Reminder
Contact support only for genuine technical issues. Requests for refunds based on user dissatisfaction, change of mind, or legal outcomes will not be entertained.
ACKNOWLEDGMENT AND ACCEPTANCE
By making a purchase on LexDrafter platform, you explicitly acknowledge that you have read, understood, and agree to this No Refund Policy. You understand that all sales are final and that Expert Jurist LLP will not provide refunds for digital products once downloaded or delivered. You agree to contact our technical support team for any legitimate technical issues and understand the limitations of support services.